Your
car is the second largest investment you're likely to
make. Preserve its value and your safety by having it
repaired professionally.
2)
Never
drive a car that could be unsafe because of damages.
3)
Some
insurance companies may want you to visit their drive-in
claims centers before having your car repaired. You
can do this, or you may leave your at a CARSTAR Collision
repair facility and ask that the insurance company inspect
the car there.
4)
You
are not required by law to obtain more than one estimate
or appraisal.
5)
You
have the right to go to the repair shop of your choice.
Your insurance company cannot require you to go to a
particular shop.
6)
Differences
in repair estimates are common. A lower estimate may
not include all necessary work. If you're not sure why
one estimate is different from another you've received,
please ask us.
7)
Choose
a shop that has unibody repair equipment and certified
(by I-CAR or ASE, for example) technicians.
8)
Ask
if the shop offers a repair warranty.
9)
Let
us help you manage your claim with the insurance company.